Editor's review
IM application has made it very easy and effective for people remotely located to talk effectively just by typing on the keyboard. Now organization has understood the relevance of this chatting application and started to implement in their respective websites. So if you are aware that how this tool can enhance your customer support and enable you to understand the requirement of the customers then it is time to seriously embed such a chatting tool in your website. And nothing can be better than eAssistance Pro Live Chat Software 1.3 to aid you in your endeavour for making customer support truly top class. This software application is filled with brilliant feature and can help you make the most out of customer support.
eAssistance Pro Live Chat Software 1.3 is no ordinary chatting solution. With brilliant features and functionalities it is capable of not only enabling the support staff to customer to communicate effectively but also can capture the vital information of the visitors quickly. You have to make your account in this tool for viewing the vital information of the customer it captures. This utility gets installed and gets along the website pretty well and can amalgamate with your web site`s color and background effortlessly. The chat panel is blessed with cool text features like different font styles, sizes, color etc. to make the chats very intriguing. Some of the advanced features that it holds are real-time customer monitoring, in-depth analysis of traffic, geo-mapping, proactive chat invitation and many others. Security wise too this application is really safe and profound and encrypts each and every message that comes and goes out of the chat.
From a business prospective we have to admit that eAssistance Pro Live Chat Software 1.3 can be a terrific find and give a boost to the customer satisfaction as well as customer detail gathering. We offer it a score of four rating points for its overall efficacy.
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